AG National Electric

Hu Qian
1 Star
I have property has solar panels on the roof try to reach out to them Even with BBB help still non responsive Called pass few month since July no respond Email no respond They just disappeared
Friday 9th September 2022

Lady Baquero
1 Star
They installed our solar panels but they have not been working properly. It is been a year that we have not produced electricity and they are not picking up their phones to send a technician. It’s been very disappointing.
Saturday 17th September 2022

Jim Richardson
1 Star
We were excited to use this company as the salesman who sat in our dining room for two hours seemed to be much more knowledgeable than the others we had talked too. AG National suggested new attic insulation, a new pool pump and a new hot water heater to reduce consumption so that a smaller PV system would do the job of the much larger ones that other companies were suggesting. We were assured that they had experience with permitting in our town and that the whole process would take 4-6 weeks max. What a joke. It took AG National a month to submit the permit request, not unreasonable considering the engineering drawings that were required. Our city rejected that request on the same day, with clear instructions on how to properly submit the request. It took AG National another six weeks to get the permit requests submitted and approved. When the installers finally showed up, the onsite supervisor was a joke. I can't even recall the number of Home Depot runs that were made, nor the hours that the crew sat idle, waiting on the supervisor to return with a part or some supplies. Their plumber was an unlicensed journeyman who admitted he had very little experience with the type of hot water heater he was installing, and practically no experience with pool pumps. That showed when they had to rip out the new pool pump several times to redo the plumbing - it was sucking air so bad it wouldn't even prime - and while it does now work, it still has an air leak, and even though the company CEO has promised me it will be fixed - time is marching on and I still have an air leak. I received more than one email from them about my situation - addressed to Dear Mr. (not my name). Their lack of attention to detail, their complete and abject failure at customer communications is enough to raise the blood pressure of a dead person. Although the actual workmanship appears to exceed code and be superb, it failed inspections multiple times because they simply could not get the paperwork correct. When it finally did pass inspection - Hurricane Dorian decided to make an appearance, and delay the actual activation and commissioning. FPL gave us the "permission to operate" two days before the Hurricane. I finally used the internet to research things, and downloaded the app and created an installer account and activated the system myself. Not rocket science, but probably beyond the scope of a lot of people who aren't very technical. However, the electrician did not install the communications boards necessary for the system monitoring to work, I notified the company of this, but they still sent out an installer to "activate" the system - and he went away with his hands in his pockets saying he'd be back "soon" with the proper boards. This company appears to be very green, with no one experienced at paying any attention to the customer experience. I'm sure that a few months from now I could be happy with my system, but I will remain forever unhappy with A.G. National and my experience with them.
Tuesday 10th September 2019

John D
5 Star
We had a great experience with AG National Electric. Our Engineer, John was very friendly, knowledgeable, and he designed and created a plan for our generator installation. Our inspection went off without a hitch and we were up and operating with our Brand new Generators for our building. For any future electrical work we will call AG National Electric. Thank you!!!
Wednesday 10th February 2016

M JP
1 Star
Don't waste your time. After 1 week of back and forth, this company told me they would send out a tech on a Thursday afternoon. The tech did not show up. Then I was told he would show up Friday morning. No show. Then I called on Monday to see what was going on and the office manager told me they could not come out this week because they were too busy.
Tuesday 31st July 2018